Privacy Policy
Last Updated: 27-06-2025
At Proaqua Retreat, accessible from “www.proaquamart.com” protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identifiable Information (PII):
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party providers)
b. Non-Personal Information:
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Browser type and version
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IP address
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Device information
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Pages visited and time spent
2. How We Use Your Information
We use your information for the following purposes:
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To process orders and transactions
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To provide customer support
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To send transactional emails (e.g., order confirmations, delivery updates)
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To improve our website and services
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To send promotional emails (if you opt-in)
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To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information. We may share it with:
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Trusted third-party service providers (e.g., payment gateways, shipping partners)
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Legal authorities when required by law
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Analytics and marketing platforms (only if anonymized)
5. Data Security
We take appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, misuse, or alteration.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent at any time
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Opt-out of marketing communications
To exercise these rights, please contact us at [your email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 Email: proaquamart@gmail.com
📞 Phone: 7645846800
🏢 Address: Ground Floor, Narayan Market Piska More, Ranchi, Jharkhand-834005
